How can we help?
Ask the assistant first: it knows how every part of Chair Club works. If it can't answer, it sends your question to a person on our support team.
Request a refund
Every refund is reviewed by our support team. Ask within 30 days of the charge. If it is approved, the refund is processed to your original payment method within 1 to 3 business days. See the Refund policy for what can be refunded.
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Contact support
A person answers by email, usually within 1 business day. For a booking, you can also call the shop from its profile.